zillabta.blogg.se - Gfi mailessentials

As explained below, it is critical to make sure that Kerio Connect works with an IIS SMTP relay server first without MailEssentials and only then, try to add MailEssentials to the setup. Since we have different teams supporting Kerio Connect and MailEssentials, it is important that you select the right product when you create the support ticket with us, so the ticket can be handled without delays. IMPORTANT: If you face any issues or have any specific questions, either when setting up a new environment with Kerio Connect & MailEssentials or with an existing setup, please first try to isolate the issue/question to either Kerio Connect OR MailEssentials. Note: Any issues with the installation and configuration of IIS SMTP is outside of GFI’s support scope.

Wait for the queues to clear to the new database.This article provides information on how to configure Kerio Connect and MailEssentials.

for example from reports.fdb to reports2.fdb.

Change the filename under WebUI > Reporting > Settings.

Here, there should be the MailEssentials queues, 10 in total for reporting.

Go to the Services and Applications node and browse to Message Queuing.

The Computer Management Microsoft Management Console (MMC) will open.

This can be confirmed by checking the number of pending items stores in the Microsoft Message Queue (MSMQ) private queue Navigate to Start > Run, type compmgmt.msc, and click on OK. In this scenario, the firebird database is either full or unresponsive. For more information, please see Configuring reporting database. When MailEssentials scans thousands of emails per day, it is recommended to use SQL rather than the built-in database or reduce the default 12 months retention with auto-purge.

In this scenario, we would see the path ending with reports.mdb instead of reports.fdb.

fdb, it can happen when upgrading to the latest version from an unsupported upgrade path, such as 2014 or older to version 21. While the UI will not validate any path that does not exist or ends with a. On the WebUI > Reporting > Settings, if using the built-in Firebird database, ensure that the path exists and that the filename ends with. This issue generates from the use of incorrect database format for reporting.īackend service causing high CPU is usually associated with the reporting database. This article explains the resolution for abnormally high CPU usage or slow/unresponsive backend service when stopping or starting.